Online Application Support:	Click here for Carbide Depot's Iscar online application support Iscar PDF Turning Catalog Iscar PDF Rotating Catalog
Carbide Depot Product Offering:	We can supply any Iscar item offered in the USA product line. Most USA standard stock items are listed on the Web site.
Discounts:	Additional discount levels are available for established customers. Contact us for more info.
Shipping:	All Iscar orders ship out of our warehouse in Birmingham AL. Iscar does not allow us to drop-ship from their warehouse direct to customers, so we order material daily, receive in 1-2 days, repackage and ship to customers. Accordingly, you should expect a 1-2 day delay in the shipping of Iscar items. You can expect to receive UPS Red orders in a total of 2 business days, and UPS Blue orders in 3 business days. Customers are only charged shipping on one shipment from our warehouse to you.
Order cut-off:	We place Iscar orders at 2:20pm CST. If we receive your order after that time, it falls into next day's business.
Stock Status:	95% of the items listed on our Web site ship in 1-2 business days out of our warehouse in Bessemer, AL.
Semi-standard non-cancelable non-returnable items:	Please note that Iscar has now designated a significant number of their products as "semi-standard non-cancelable non-returnable." These items are identified as such on our Web site, and because of Iscar's policies, Carbide Depot does not accept returns or cancellations of orders on these items.
Backorders:	On UPS Red or Blue orders, if the item is temporarily out of stock, we will attempt to contact you promptly to give you the option of waiting, substituting, or canceling. On UPS Ground orders, if the item cannot ship within a week, we will contact you and give you those options.
Items not on Web site:	Standard USA stock items are listed on the Web site. Israel stock items are also listed but you should expect a 1-2 week delivery on those items.